Amazon’s Reselling Program & AI for Sellers

Exciting changes are sweeping across the eCommerce world, and we’ve got all the juicy details for you today. From Amazon’s game-changing reselling program to AI-driven tools for sellers, this edition is packed with strategies to keep your business thriving.

Grab a coffee or a Sip Herbal—highlighted in our last edition for those cutting back on caffeine—and catch up here if you missed it. Let’s dive in!

Amazon’s ‘Grade and Resell’ Program: Unlocking Hidden Value

Imagine this: a customer returns an item, and instead of absorbing the loss, you get to resell it and recover some of your profits. That’s what Amazon’s new Grade and Resell option offers sellers. Here’s why it’s a big deal:

• Recover Profits: Instead of losing out on returns, resell them based on their condition—whether it’s “Like New” or “Acceptable.”

• Sustainability: Give products a second life and attract eco-conscious shoppers who love a good deal.

• Convenient for Sellers: Amazon handles inspections and categorizes each returned item, so you don’t have to lift a finger.

Payment Flexibility: The Key to Closing Sales

Did you know 77% of shoppers will abandon their cart if their favorite payment option isn’t available? Crazy, right? Offering a variety of payment methods has gone from “nice to have” to “must-have.”

Here’s why you should prioritize payment diversity:

• Global Reach: Local payment methods are expected to account for 58% of all transactions by 2028.

• Seamless Experience: With payment orchestration, sellers can offer multiple options without juggling multiple platforms. That means fewer payment failures and more satisfied customers.

AI + Logistics: The Future Is Now for Amazon Sellers

Picture this: You’re an Amazon seller, and suddenly, you have an AI assistant at your disposal. It creates product images, predicts trends, and tells you why items get returned—all in real-time. This is the world Amazon is building for its sellers.

At their recent Accelerate Conference, Amazon unveiled:

• Project Amelia: Your new personal AI assistant.

• AI-Powered Tools: From creating product videos to analyzing customer data, these tools help small businesses think and act like big brands.

• Smarter Logistics: Amazon now lets sellers resell returned items or refund without a return for cheaper products, streamlining operations.

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Written by Akhil Suresh Nair, the founder & CEO of Xena Intelligence - the AI tech for eCommerce brands