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AI, Black Friday Records, and Global E-Commerce Turmoil

 

It’s Thursday, and while the dust from Black Friday and Cyber Monday has barely settled, the world of e-commerce is already bracing for another wave of change. From Amazon’s bold AI moves to Shopify’s mixed results and the regulatory challenges facing Temu and Shein, it's clear that the industry is evolving faster than ever. Let’s break it all down and look at what’s next for sellers, buyers, and tech giants alike.

In Today’s Edition:

  • Amazon’s AI Ambitions

  • Shopify’s Black Friday Blues

  • Temu and Shein in Hot Water

Amazon Doubles Down on AI Strategy with New Foundation Models and Marketplace

Amazon CEO Andy Jassy

Amazon is rolling out new in-house AI models under its Amazon Web Services (AWS) division. These models, named Nova, can handle text, image, and video queries, marking Amazon's expanded commitment to AI after its $8 billion investment in Anthropic. The launch is part of a broader strategy to offer a variety of AI models to business customers, similar to its e-commerce playbook that focuses on low prices and wide selection.

A key development is the unveiling of Amazon Bedrock Marketplace, which offers 100 AI models from various providers. This new platform mirrors Amazon's e-commerce marketplace, where third-party sellers complement Amazon’s own offerings. As with its retail business, Amazon's focus on competitive pricing is evident, with the company claiming its models are 75% more cost-effective than some competitors, making them a strong contender in the AI space.

Shopify Stock Falls Despite Strong Black Friday Performance

Shopify (SHOP) reported a 22% increase in Black Friday GMV, reaching $5 billion—a strong performance that mirrors last year’s growth rate. However, despite this success, Shopify’s stock experienced a 3% decline in midday trading, as investors remain cautious about the company’s performance during the rest of Cyber Week and Cyber Monday.

Analysts are keeping a close eye on how Shopify’s merchants perform over the entire holiday season, particularly after the company achieved $9.3 billion in sales during Cyber Week in 2023. With a fourth-quarter GMV forecast of $92.8 billion, Shopify’s growth trajectory remains strong, but the stock’s recent dip has raised some concerns about broader market conditions.

Temu and Shein Suspend Operations in Vietnam

In a significant move, the Vietnamese government has suspended operations for Temu and Shein, two prominent Chinese e-commerce platforms, due to non-compliance with local business registration laws. Both companies had been given a deadline to register with the authorities by November 30, and failure to do so resulted in the temporary suspension of their services in the country.

The government’s actions are part of a broader crackdown on foreign e-commerce platforms, with concerns rising over deep discounting practices and the potential sale of counterfeit goods. Additionally, Vietnam is moving ahead with new VAT regulations that will impact foreign e-commerce operators, signaling a tightening regulatory environment. Shein’s Vietnamese website was temporarily down, while Temu has yet to complete the registration process required to resume operations.

What’s Next? The E-Commerce Future Is Here

AI will continue to play a central role in shaping e-commerce. Whether it’s Amazon’s Nova models or Perplexity’s one-click shopping, artificial intelligence is transforming how we shop and do business online. Brands need to stay agile and ready to integrate new tools and platforms that streamline customer experiences and improve conversions.

At the same time, the regulatory landscape is shifting rapidly, especially in regions like Southeast Asia. International platforms like Temu and Shein will need to adapt to changing rules, while domestic players might gain a competitive edge in the process.

Next Steps for Sellers:

  • Leverage AI tools to streamline operations and enhance customer experience.

  • Adapt to regulatory changes and stay informed about new laws that could impact your business.

  • Focus on mobile optimization as consumer habits continue to shift toward on-the-go shopping.

TL;DR

  • Amazon is positioning itself as a top-tier AI player with its new Nova models and Bedrock Marketplace.

  • Shopify’s Black Friday performance was strong, but its stock dip signals cautious investor sentiment.

  • Temu and Shein face suspensions in Vietnam, highlighting growing regulatory pressures on global platforms.

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Written by Akhil Suresh Nair, the founder & CEO of Xena Intelligence - the AI tech for eCommerce brands